Printer Power

If you buy a Hewlett-Packard printer, and it installs flawlessly, there may be a high school student in Melba who deserves part of the praise.

Charlie Randall, 16, worked on the HP Warranty Incident Reduction team this summer. He focused on problems that could come up during installation of a new printer.

"First, what I had to do was understand the printer," Randall said, explaining that he worked to identify possible problems and recommend solutions to the rest of the team. "My whole goal was trying to save the company money."

Randall was one of about 40 high school and college students who were paid to complete summer internships at the high-tech company's Boise campus. Randall said the experience convinced him that he had discovered his life's calling.

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